Shipping & Returns

SHIPPING POLICY

After an order is placed and successfully paid, please allow up to 2 business days for dispatch. Orders are shipped from our US warehouse, in some exceptions goods might be shipped from overseas. If this is the case, you will get a notification from our Customer Support Team.

Domestic shipping (within the US) usually takes 5-10 business days depending on your location.

Once your order has been dispatched, you will receive a notification by email with your tracking information.

All orders are shipped with reputable courier companies such as Fedex, UPS and DHL.

Return & Exchange Policy

Last updated January 01, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, please email customer service at info@slideboardmania.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Shipbob/TTAShop

Attn: Returns

RMA #

4779 Hanoverville Rd building 200  

Bethlehem, PA 18020  

United States  

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

        

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

info@slideboardmania.com 

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